D.T.Waller & Sons Limited (known as "Wallers
the Butcher") aims at all times to respond promptly
and accurately to orders and supplies with due care
and attention and proven reliability.
However, we deal with perishable products, for which
certain conditions need to apply between ourselves
and our trading partners. These are largely imposed
by the Health & Safety Executive.
Our Terms of Business aim to make it easier for our
trading partners and ourselves to understand what is
required by all parties, in terms of standards,
purchase, supply and payment.
Quality and quantity of produce from our suppliers
are required to meet agreed standards. D.T.Waller &
Sons Limited reserves the right to return all produce
which is received in unsatisfactory condition or later
than agreed, without liability for costs incurred in
supply.
We aim to protect all produce we supply from
deterioration or contamination, in accordance with
"Best Practice" stipulated by the Health & Safety
Executive standards that apply to Retail Butchers in
the UK.
Wherever practicable, produce we supply to external
customers is packed securely and delivered at agreed
times in our own temperature-controlled vans.
Customers accepting deliveries shall be responsible
for the handling, processing and presentation of all
produce following delivery to their premises, or
collection from ours.
Produce which has been accepted by the customer
may not, because it is perishable, be returned later,
other than at the discretion of D.T.Waller & Sons
Limited.
D.T.Waller & Sons Limited cannot be held
responsible for situations when deliveries cannot be
made (responsible person not available on arrival or
premises not accessible, etc.) nor when inadequate
storage nor processing facilities are used. Any
deterioration in quality so caused shall be the
responsibility of the customer.
Where, for reasons beyond our control, produce
ordered is not available or not of agreed quality,
D.T.Waller & Sons Limited shall advise the customer
and, wherever possible, offer substitute produce of
similar quality, or at a lower price, which can be
deemed acceptable at the customer's discretion.
Payment for orders may be made by Cash, Credit
Card, Cheque or Banker's draft. Orders shall be
despatched immediately Cheques have been credited
or cleared.
Invoices for goods supplied shall be paid nett within
14 days of delivery. Payments outstanding after this
14-day period shall, at the discretion of D.T.Waller &
Sons Limited, be subject to a surcharge of 5% per
month and an adminstrative charge, which shall be
added to the outstanding cumulative balance.
We also believe that visitors to our website need to be
confident that we are an ethical Family business,
where you deal direct with the Board Directors on all
issues relating to trading agreements.
Please read our Privacy Policy - if you do not agree to
the terms of our Privacy Policy, you should not access
nor use this website.
This document describes D.T.Waller & Sons Limited
Online Privacy Policy (the "Privacy Policy") for this
website, http://www.wallers-the-butcher.co.uk (the
"Site").
Changes in Privacy Policy
D.T.Waller & Sons Limited reserves the right to
change the Privacy Policy from time to time at its sole
discretion and will provide notice of material changes
on the home page of the Site.
Collection of Personal Information on this Site
Personal information on this Site is collected by:-
D.T.Waller & Sons Limited
How Personal Information is collected on this Site
As a visitor to the Site, you are not required to provide any
personal information to D.T.Waller & Sons Limited. If, during
your visit to the site, you elect to contact D.T.Waller & Sons
Limited with general enquiries about D.T.Waller & Sons
Limited products and services, you might be asked to complete
an online form and provide information about yourself and the
nature of your enquiry, including your name, e-mail address,
contact telephone number, postal address and certain other
information.
The Site might provide links to other, external websites
managed by third parties or trading partners and affiliates of
D.T.Waller & Sons Limited. Unless stated to the contrary, any
personal information provided on sites other than this Site
(http://www.wallers-winners.co.uk) will not be covered by this
Privacy Policy. In such circumstances, you are advised to locate
and read the Privacy Policy relating to the use of your personal
information on the website you are visiting.
How your Personal Information is used
The information D.T.Waller & Sons Limited collects about you
is used to record and support your application for purchase of
our products and services. Your personal information is also
used to keep you informed about product developments,
promotions and other services of D.T.Waller & Sons Limited.
D.T.Waller & Sons Limited will not sell, transfer or give freely
your personal information to any company or organization
without your consent, except to comply with laws or
regulations of the government or other regulatory body, or to
protect the rights of D.T.Waller & Sons Limited.
When you visit the Site, you can browse the Site and access
information without providing your personal information. To
provide a better service from the Site, we use "cookies" to pre-
populate certain online forms on the Site so that the
information submitted by you need not be re-entered each time
you choose to contact us. A cookie is a small amount of data
that is transferred to your browser by a Web server and can
only be read by the server that gave it to you. Most browsers
are set to accept cookies by default. You can change your
browser settings to prompt you when you are about to receive a
cookie, giving you the option to decide whether to accept it or
not.
Updating your personal information and privacy
preferences
You have the right to update or correct your personal
information held by D.T.Waller & Sons Limited. To update or
correct your personal information and privacy preferences
please write to or e-mail:-
D.T.Waller & Sons Limited
E-mail: prime-meat@wallers-the-butcher.co.uk
To help us respond promptly, please include your name,
mailing address, telephone number and e-mail address in any
communication.
Privacy-related enquiries
If you believe that D.T.Waller & Sons Limited has not complied
with this Online Privacy Policy with respect to your personal
information or you have other related enquiries, you may
contact D.T.Waller & Sons Limited at the address provided
above. In your correspondence, please describe in as much
detail as possible the nature of your enquiry or the ways in
which you believe that D.T.Waller & Sons Limited has not
complied with its Online Privacy Policy. We shall investigate
your enquiry promptly and reply in writing to you.
D.T.Waller & Sons Limited website is protected by copyright
laws and international copyright treaties, as well as other
intellectual property laws and treaties. D.T.Waller & Sons
Limited Logo and Wallers Winners are Trademarks of
D.T.Waller & Sons Limited in the UK and other countries. All
rights reserved.